The New CRT-251 2024 Updated Verified Study Guides & Best Courses [Q12-Q36]

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The New CRT-251 2024 Updated Verified Study Guides & Best Courses

Authentic CRT-251 Exam Dumps PDF – 2024 Updated

NEW QUESTION 12
Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information. CK wants to view those orders as a related list on the account record in real time.
Which best practice should the consultant recommend?

Implement Salesforce Connect and an external object to get real-time product order information, and add the external object as a related fist on the Account.

Create a Lightning component, and get the real-time product order information from ERP using REST integration.

Create external object product onto” information in Salesforce, run a nightly batch to get details from ERP, and add the external object as a related fist on the Account.

Implement Salesforce-to-Salesforce to get real-time product order information, and add it as a related list on the Account.

NEW QUESTION 13
Cloud Kicks (CK) frequently works with contractors for marketing focus groups.
These contractors change companies often, and CK wants to retain its company history through Accounts.
What should the consultant recommend?

Implement the Contacts to Multiple Accounts feature.

Implement Person Accounts to represent the relationship.

Use a junction object to represent the previous companies

Use Account Teams associated with the previous companies.

NEW QUESTION 14
Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two solutions should the Consultant recommend? Choose 2 answers

Outbound Message with Workflow Rules

Connected App

Single Sign on

REST Callout

NEW QUESTION 15
Cloud Kicks is concerned that the sales team is taking longer to close Opportunities each month is comparison to the same time last year. The VP Sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results. Which two actions should the Consultant take to create a solution? Choose 2 answers

Schedule an analytic snapshot of the Opportunity object to run monthly.

Create a custom Opportunity report using custom formula fields for the stage closed/won.

Create a dashboard component; schedule the dashboard to refresh monthly.

Create a report based on the Opportunity snapshot.

Schedule an analytic snapshot of the Opportunity history object run monthly.

NEW QUESTION 16
A consultant is meeting with a nonprofit client for the first time to discuss implementing the Salesforce Nonprofit Success Pack. The client outlines their current processes, including the standard and custom objects they use in Salesforce.
What two topics should the consultant consider during the analyze phase of the implementation?
Choose 2 answers

Identify stakeholders and create a project team.

Discuss implementation timelines and potential barriers.

Establish specific topics for end user admin training.

Suggest a new process for gathering lead and campaign data.

NEW QUESTION 17
Universal Containers forecasts and closes business monthly, and it needs to store details of open opportunities weekly. The sales management team wants to analyze how the sales funnel is changing throughout the month. What should a consultant recommend to meet this requirement?

Schedule a custom forecast report to run weekly and store the results in a custom report folder.

Create a reporting snapshot to run daily and store the results in a custom object.

Create a reporting snapshot to run weekly and store the results in a custom object.

Schedule a custom forecast report to run daily and store the results in a custom report folder.

NEW QUESTION 18
Northern Trail Outfitters (NTO) is preparing for the launch of its new sales cloud implementation to a global user base. With previous sales automation application, the company had slow adoption of the new solution. What factor should be considered with the sales cloud deployment to help ensure the adoption? Choose 3 answers

Maintenance release schedule

Management communications

Training in local language

Type of training delivered

Sales rep quota targets

NEW QUESTION 19
A Consultant arrives for a requirements workshop, but key resources are absent.
What is the likely reason the key resources are absent?

The purpose and scope were not defined.

The resources were not on the Project kick-off.

The project plan did not receive sign-off.

The proper roles, resources, and risks were not identified.

NEW QUESTION 20
Universal Containers has automated the process of creating new account records in Salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?

Ensure that the generic user has NOT been assigned to a role.

Ensure that the generic user has the Modify All Data permission.

Contact Salesforce support to add an index to the account object.

Set the organization-wide defaults for accounts to public read/write.

NEW QUESTION 21
After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing from quarterly forecasts.
How should the consultant resolve this issue?

Edit the Forecast Category field to reflect the proper category for the new stage.

Create a new forecast and Include the new sales stage.

Create a report to track Opportunities In the Negotiation stage.

Use forecast adjustments to correct the forecast.

NEW QUESTION 22
Cloud Kicks wants to default Opportunity name to naming convention. Which solution the Consultant recommend?

Create a Validation Rule on the Opportunity Object and evaluate the rule when the record is created.

Create a Validation Rule to require users to follow the defined naming convention

Create a Workflow Rule on the Opportunity Object and evaluate the rule when the record is created and every time the record is edited.

Create a Workflow Rule on the Opportunity Object with Time Dependent Actions, and evaluate the rule when the record is created and every time the record is edited.

NEW QUESTION 23
Cloud Kicks’ marketing department is migrating from its email campaign and management system to Salesforce. The marketing administrator wants to ensure that Cloud Kicks’ email templates are retained. Which two solutions should a Consultant recommend for a successful migration? Choose 2 answers

Manually recreate the email and mail merge templates in Salesforce.

Enable Email Import and use the import Wizard

Enable Email to Salesforce before sending email templates to Salesforce

Import email templates the Data Loader

Create an email template change set or use the Lightning Platform.

NEW QUESTION 24
At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions.
When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?

Revenue splits are required in order to use overlay splits.

Overlay splits Allocated on art Opportunity can total any percentage.

Overlay splits can be assigned to any user with the appropriate profile.

Revenue splits allocated on an Opportunity can total any percentage.

NEW QUESTION 25
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

Create a trigger to add the product management team to the sales team of relevant opportunities.

Create a criteria-based sharing rule to add the product management team to relevant opportunities.

Create a trigger to set the product manager as owner for opportunities on the new product.

Create a new product and add it to the price book with the product manager as an owner.

NEW QUESTION 26
Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers

Change Account organization-wide defaults to Private.

Enable Account Teams to allow owners to grant Read/Write access.

Create an Account sharing rule to grant Read/Write access to all Accounts.

Change Account organization-wide defaults to Public/Read-Only.

NEW QUESTION 27
Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?

Using Tableau CRM, import a data lens with the State and City for all opportunities.

Enable Location Services and add the Account Address field to the Opportunity page layout.

Create a dashboard that uses a report grouping opportunities by Account.

Using Salesforce Maps, configure a Data Layer showing open opportunities.

NEW QUESTION 28
Which two benefits are realized when using Lightning Email Content Delivery instead of sending attachment outside of Salesforce? (Choose two.)

Documents are stored in Salesforce Files.

Ability to remove permissions to view/download.

Create password-protected documents.

View the amount of times the file has been downloaded.

NEW QUESTION 29
Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality?
Choose 2 answers

Add child Campaigns of the primary Campaign source automatically.

Add criteria to the auto-association settings to limit the matches to the past 30 days.

Define rules for Campaigns to add Opportunities and then lock after 30 days.

Ask the admin to enable Customizable Campaign Influence.

NEW QUESTION 30
A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are essential for optimizing user adoption? Choose 2 answers

Employing realistic training data in the corporate standard currency

Communicating the training plan well in advance of training start date

Developing only a standardized, global training curriculum for all users

Customizing the training curriculum for each specific region

NEW QUESTION 31
Northern Trail Outfitters finished implementing Sales Cloud for a mid market sales team. Sales management wants to track data trends and adoption.
What should the consultant recommend to measure core Sales Cloud record data?

Adoption Dashboards Pack

User Login Report

System Overview Page

Salesforce Optimizer

NEW QUESTION 32
Which two statements must be considered when activating and assigning Themes and Branding? (Choose two.)

Up to 300 custom Themes can be created per org.

Themes apply to both Lightning Experience and mobile.

Only one Theme can be applied in an org at a time.

Each profile can be applied a different Theme.

NEW QUESTION 33
Cloud Kicks manages contacts for lead generation in a marketing application. Following a new Salesforce implementation, inbound leads will be reviewed in the marketing application and then migrated to Salesforce.
Which contacts should the consultant migrate from the marketing application to leads in Salesforce?

New contacts

Active contacts

Qualified contacts

All contacts

NEW QUESTION 34
Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.
As NTO maps out its processes, which two key principals of UPN should the team keep in mind?
Choose 2 answers

Attach supporting information at the detail level.

Use symbols of different colors, arrows, and swim lanes for clarity.

Limit the number of activity boxes on the screen to 8 to 10.

Keep version control and change history at the diagram level.

NEW QUESTION 35
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?

Reduce the number of Opportunity stages and report on probability.

Align Opportunity stages with probability and use collaborative forecasts for reporting.

Reduce the number of opportunity stages and report on forecast category.

Align forecast categories to multiple Opportunity stages and report on forecast category.

NEW QUESTION 36
What should a Consultant recommend to meet these requirements?

Create a summary report with cross filters.

Create a joined report.

Create a dynamic dashboard.

Create a reporting snapshot

Salesforce CRT-251 Certification Exam is a proctored exam that consists of 60 multiple-choice questions. Candidates have 105 minutes to complete the exam, and they must score at least 68% to pass. CRT-251 exam covers topics such as Sales Cloud implementation, Sales Cloud configuration, Sales Cloud automation, Sales Cloud analytics, and Sales Cloud integration. CRT-251 exam is available in English, Japanese, and Portuguese.

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