NO.42 Considering the Jobs To Be Done Framework, why does a customer buy Salesforce?

NO.43 While using Salesforce to Salesforce, to stop sharing a case comment or attachment, you must make the records private.

NO.44 Which of the following is NOT a standard sandbox type?

NO.45 True or False? Private folders will only be accesible by the creator of the folder if she does not share it with anyone else.

NO.46 Codesign sessions should be used for the Exploration phase fo the Strategy Design Research.

NO.47 Sales reps should NOT be brought into brainstorming sessions during the Idea Generation phase because they lack customer/user knowledge, only Sales Managers should be allowed there.

NO.48 What can be built to allow agents to quickly gather data from a customer while on the phone by vieweing a series of pre-defined screens that allow input?

NO.49 Which of these standard organizational roles can be considered to know users/customers, and should therefore be brought in to the braisntorming sessions of the idea generation phase?

NO.50 Which feature can be used to automatize repetitive actions in environments like the service cloud console?

NO.51 Which of the following items is best described by this definition? ” Visual display of key metrics and trends for records in the org.”

NO.52 John and his team at Impossible Imprint are currently undergoing a process of information gathering to be able to comprehend the challenge and detect work that has previously been implemented by a consultancy they hired in the previous quarter.
Which type of research are they implementing?

NO.53 Interviews should be used for the Idea Generation phase fo the Strategy Design Research.

NO.54 Custom app development or 3rd party app exchange app? Not enough resources to offer support.

NO.55 Which of the following components is NOT included in a V2MOM statement?

NO.56 Ideally how many concepts should a single Experience Narrative focus on?

NO.57 Can a Delegated Approver reassign approval requests?

NO.58 Where can users find third party applications to download and install on their orgs?

NO.59 Which of the following items is best described by this definition? ” a template that makes reporting easier and determines which fields and records are available for use when creating a report. This is based on the relationships between a primary object and its related objects.”

NO.60 What is the frist step of the App Lifecycle?

NO.61 Of the following steps in the process of developing a cohesive early-project Strategy Design, which one will require a mix of optimists and realists as well as other employees who know the users to create a successful flow of solutions and issues to solve?