[Q57-Q74] PASS 700-805 exam with Cisco Real Exam Questions – 100% Valid!

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PASS 700-805 exam with Cisco Real Exam Questions – 100% Valid!

Actual 700-805 Exam Recently Updated Questions with Free Demo

NO.57 Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

There are no open incidents 30 days before renewal dates.

Customer is willing to subscribe to a recommendation case to be publicly communicated.

The health index of a customer is over expected targets with no red flags.

This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer’s satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.

NO.58 When renewing a contract with a customer,which action is important?

Start discussions once the contract has expired

Propose only the most important part of the solution

Validate customers business needs.

Do not offer any financing solutions.

NO.59 What does iARR measure?

our ability to monitor product utilization, and financial growth collectively

our ability to increase renewal rates through pricing controls

our ability to expand upon existing customer value

our ability to internally align renewable resources

NO.60 An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?

Propose to migrate to perpetual model.

Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.

Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.

Prepare a Partner Branded Managed Service deal.

NO.61 How does the Customer Lifecycle approach drive customer success?

by solely relying on digital automation for all customers

by only providing touchpoints to the customer at the start and end of their journey

by creating a clear silo between sales and customer success

by facilitating the customer journey to drive value and achieve business outcomes

NO.62 What support should an RM take from the CSM?

Communicate new greenfield opportunities.

Communicate value and the impact of Cisco solutions.

Book customer-service briefings.

Oversee the closure of contracts.

Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment Provide feedback and insights on customer health, satisfaction, and adoption

NO.63 Which is the first step in a solutions-led sales approach?

present quote to customer

examine previous purchases

identify the latest technology release

understand the customer’s objectives

a solutions-led sales approach is:
* A sales methodology that focuses on understanding the customer’s business needs, challenges, and objectives
* A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer
* A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco’s portfolio and expertise
* The first step in a solutions-led sales approach is to understand the customer’s objectives, which includes:
* Asking open-ended questions to uncover the customer’s pain points, goals, and priorities
* Listening actively and empathetically to the customer’s responses
* Confirming and summarizing the customer’s objectives and expectations References: 2: Solutions-Led Sales Approach – Cisco

NO.64 Which critical task must a Renewals Manager perform during the Qualification phase?

Deliver a quote.

Share the proposal with the customer.

Develop a Customer Success Plan.

Validate customer inventory.

NO.65 Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?

$1000 and $3000

$1100 and $3300

$1000 and $1000

$3000 and $3000

The annual recurring revenue (ARR) for each customer is $1000 and $1000. ARR is the total amount of money the company expects to receive from its subscribers over a year. It is calculated by summing up customers’ monthly or quarterly subscription fees and multiplying them by 12 (for an annual period). It excludes one-time fees, transactional charges, and other non-recurring revenue sources. In this case, both Customer A and Customer B pay $10 per seat per month for 100 seats of WebEx. Therefore, their monthly recurring revenue (MRR) is $10 x 100 = $1000. To calculate their ARR, we multiply their MRR by 12: $1000 x 12 = $1000. The length of the contract does not affect the ARR calculation, as it only considers the revenue generated within one year.

NO.66 What is the ATR on a $10, 000 one year recuring revenue contract?

$10,000

10% of $10,000

$10,000 divided by 12

$1,200

ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations

NO.67 Which business benefit of on-time renewals on Cisco products and services is valid?

ability to ensure that our TAC cases get priority over others

exclusive relationship with the customer

access to training programs and material

rebates and discounts from Cisco

On-time renewals on Cisco products and services can provide various business benefits to customers, such as ensuring continuous support, access to the latest software updates, and improved security and performance.
One of the benefits that is valid according to the Cisco Renewals Manager exam is rebates and discounts from Cisco. This means that customers who renew their contracts on time can enjoy lower prices and incentives from Cisco, which can help them reduce their total cost of ownership and increase their return on investment.

NO.68 What is the primary measurement of success for a Renewals Manager?

upsell percentage

percentage of contracts closed

renewal success rate

iARR rate

The primary measurement of success for a Renewals Manager is the renewal success rate, which is the percentage of customers who renew their contracts with Cisco at the end of their term. The renewal success rate reflects the Renewals Manager’s ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. The renewal success rate is calculated by dividing the number of customers who renew by the number of customers who are eligible to renew in a given period. The renewal success rate is different from other metrics such as upsell percentage, percentage of contracts closed, or iARR rate, which are not directly related to the Renewals Manager’s role or performance.

NO.69 Which licensing model is the most complex for a customer to manage?

Managed service agreement

Subscription

Enterprise agreement

A La Carte

NO.70 Which group of products are enterprise networking products?

WAN, LAN, Wireless

Routing, Switching, Access Points

iWAN, Viptela, Meraki

Salesforce, Box, AWS

NO.71 Which action can a Renewals Manager take to drive value in the account?

Removing adopt on barriers.

Def ne the account forecast.

Manage and mitigate renewal risk.

Align partners on training.

NO.72 Which value should a customer expect from purchasing Success Tracks?

24/7 onsite resource for troubleshooting

access to information about competitors

discounts on additional licenses

expert guidance and dedicated support

NO.73 What is the Customer Success Plan?

document capturing a comprehensive view of all customer health scores

living repository that gathers key information, action plan, health measurement and KPIs into one actionable document

tool for reporting TAC cases to management

internal-only document that captures all account activities

NO.74 Which task is the responsibility of the Renewals Manager?

billing recurring revenue contracts

managing recurring revenue risk

driving adoption of specific technologies

managing the Success Plan

one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
* Identifying and prioritizing renewal opportunities and challenges
* Developing and executing renewal strategies and plans
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
* Negotiating and closing renewal deals
References: 2: Cisco Renewals Manager – Cisco

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Cisco 700-805 exam is an important certification exam for professionals who work in the IT industry and are responsible for managing the renewal process for Cisco products and services. It is a comprehensive exam that covers all aspects of managing renewals, and it is designed to help you improve your skills and knowledge in this important area. If you are interested in taking the Cisco 700-805 exam, then you should begin preparing for the exam as soon as possible.

Cisco Renewals Manager Certification Exam is a valuable credential for professionals who want to enhance their knowledge and skills in managing renewals for Cisco solutions. Cisco Renewals Manager certification is recognized globally and is highly respected within the technology industry. By passing the 700-805 exam, individuals can demonstrate their ability to manage the renewal process effectively, ensuring customer satisfaction and driving revenue growth for their organization. 700-805 exam is also an excellent opportunity for professionals to gain a competitive edge and stand out in a crowded job market.

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