C-TS470-2412 Actual Questions – Instant Download 82 Questions [Q42-Q64]

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C-TS470-2412 Actual Questions – Instant Download 82 Questions

Download Free Latest Exam C-TS470-2412 Certified Sample Questions

SAP C-TS470-2412 Exam Syllabus Topics:

Topic	Details
Topic 1	Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 2	Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.
Topic 3	Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.
Topic 4	Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.

NO.42 What are examples of customizing activities required for an in-house repair process? Note: There are 3 correct answers to this question.

Enable Item-Based Accounting for Service Management

Define Derivation of Attendance Type, Activity Type, and Cost Element

Define Basic Settings for Transactions

Define Partner Determination Procedure

Define Number Ranges

NO.43 What is the purpose of a strategy plan in SAP S/4HANA Cloud Private Edition, Service?

To document your company’s direction in terms of service scenarios to be implemented

To support a service scenario where an activity is required every X months and Y kilometers

To support the planning and scheduling of activities with different intervals

To automatically generate Customer Service orders

NO.44 What are some customizing settings you need to maintain so that a repair confirmation (transaction type REPC) can be billed to a customer? Note: There are 3 correct answers to this question.

You assign a billing plan type to the sales document type used for the billing document request.

You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type.

You maintain what billing type needs to be used for a repair confirmation.

You assign a sales document type to transaction type REPC for the billing document request.

You map the service item categories used in the repair confirmation to sales item categories for the billing document request.

NO.45 Which type of objects can you maintain in the object list assigned to a contract item? Note: There are 3 correct answers to this question.

Equipment bill of material

Document

Equipment

Product

Functional location

NO.46 Which of the following can you assign to a service item category? Note: There are 2 correct answers to this question.

Rejection profile

Text determination procedure

Date profile

Status object profile

NO.47 What are features of the app Service Actuals? Note: There are 3 correct answers to this question.

Creation of variants

Dynamic adjustment of dimensions

Upload of Microsoft Excel file

Creation of SAP Analytics Cloud stories

Navigation to related SAP Fiori apps

NO.48 In a service confirmation, what is the actual duration used for? Note: There are 3 correct answers to this question.

Capturing the technician’s working time

Updating the technician’s capacity

Creation of a CATS entry

Calculation of internal costs

Calculation of the customer price

NO.49 Which capability can proactively inform users about specific issues such as expiring contracts?

Issue monitoring

Issue handling

Situation monitoring

Situation handling

NO.50 For which objects can you define measuring points? Note: There are 2 correct answers to this question.

Functional locations

Serial numbers

Pieces of equipment

Material

NO.51 What options does a service planner have to influence the maintenance plan schedule? Note: There are 3 correct answers to this question.

Freeze call

Copy call

Skip call

Fix call

Release call

NO.52 What are the prerequisites when creating a configurable product? Note: There are 2 correct answers to this question.

Assigning a variant class to a product

Defining configurable characteristics

Assigning a characteristic to a serial number

Creating a configuration profile

NO.53 Which of the following steps are required when creating a product bundle? Note: There are 2 correct answers to this question.

Maintain rules to combine different products

Create a bundle product

Assign components or component groups to a product bundle

Assign a bill of material to a product bundle

NO.54 What is the purpose of creating maintenance planner groups?

Mapping a group of persons planning maintenance activities for technical assets

Mapping a group of persons performing maintenance work

Mapping a group of persons creating maintenance task lists

Mapping a group of persons planning maintenance capacities

NO.55 Which of the following is the correct sequence when creating a hierarchical structure in organizational management?

Position # User # Organizational unit # Holder

Organizational unit # Holder # User # Position

Organizational unit # Position # Holder # User

Position # Holder # User # Organizational unit

NO.56 In the advanced execution scenario, which order types can you map to a service order type?

Purchase order types

Customer service order types

Maintenance order types

Sales order types

NO.57 What are characteristics of an in-house repair process? Note: There are 3 correct answers to this question.

For each repair object, a service contract item must be assigned.

Advanced Returns Management (ARM) can be used for customer returns.

Items can be added to repair orders using service order templates.

An in-house repair process requires the Service with Advanced Execution scenario.

Credit checks can be executed in repair orders and repair quotations.

NO.58 Where do you define the life cycle user statuses that are used for a repair object?

They are assigned to the transaction type of the repair confirmation (like REPC).

They are directly assigned to the repair order transaction type (like REPO).

They are assigned to user statuses from the status profile of the in-house repair item category (like REPI).

They are determined via a profile assigned to the in-house repair transaction type (like REPA).

NO.59 What does the repair order status “Released” mean?

The repair object has been scheduled for repair

This is the initial status of all repair orders

The repair object has been sent back to the customer

The repair object is ready to be scheduled for repair

NO.60 On item level in a service contract, which service transactions are visible in a list?

Released service orders

Completed service confirmations

Released maintenance orders

Released customer service orders

NO.61 In the service order, which reference objects can you assign on service item level? Note: There are 2 correct answers to this question.

Counter

Installed base

Serial number

Product

NO.62 When creating a reservation in a service order, which storage location can be used? Note: There are 2 correct answers to this question.

The storage location that is assigned to the service organization of the service order

The storage location that is assigned to the sales organization of the service order

The storage location that is assigned to the work center of the service order

The storage location that is assigned to the service employee of the service order

NO.63 Which functions are defined in the item category configuration? Note: There are 2 correct answers to this question.

Billing plan type

Billing relevance

Contract item filter by product list

Product type

NO.64 Which of the following are examples of issues that the Service Order Issues app can display directly? Note:
There are 3 correct answers to this question.

Not Fully Billed

Contract Expired

No Confirmations

Negative Margin

SLA Issue