Q12. Which of the following display types is available for laptops?

Q13. A technician is trying to set up a computer to dual boot from both Windows and Linux. The technician believes that a setting is preventing the computer from accessing the flash drive with the OS image prior to loading the OS. Which of the following settings should the technician check?

Q14. A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?

Q15. A user returns to work after a two-week vacation and cannot connect to an internal server. The remote drives were working the last time the user accessed them. Which of the following steps should the technician take next?

Q16. A technician was called in to look at a user’s PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

Q17. Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).

Q18. A printer displays an error message even after a paper jam is cleared. Which of the following should a technician do to fix the issue?

Q19. A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).

Q20. Which of the following cloud service models is most likely to provide application patching?

Q21. When a user’s workstation is turned on, a message displays indicating that the date and time are incorrect. Other computers on the network do not display this message. Which of the following is the most likely cause of this issue?

Q22. An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?

Q23. An application developer formats and reconfigures a development PC after every application test is complete.
Which of the following is the best way to improve the efficiency of this process?

Q24. Which of the following wireless technologies has the MOST range and wireless throughput?

Q25. While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?

Q26. A user’s mobile phone is constantly running hot and has a short battery life. A technician replaces the battery in the phone, but the issue persists. Which of the following steps should the technician take next?

Q27. A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the:

Q28. A company has implemented a policy that allows employees to use personal devices to perform work duties.
Which of the following policies should the technician activate to protect company information?