[UPDATED 2023] Getting Community-Cloud-Consultant Certification Made Easy! [Q142-Q161]

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[UPDATED 2023] Getting Community-Cloud-Consultant Certification Made Easy!

Community-Cloud-Consultant Exam Crack Test Engine Dumps Training With 284 Questions

Q142. Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

Create two Communities, one Customer Community and one Partner Community

Create one Community and use page variations to control what members see

Create one Community and build a lightning component that displays different content based on the users profile logging in

Create one Community using Sharing Sets to control what members see

Create a Community tailored to each region

Q143. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.

Integrate the Back-Office Legacy System using custom code development.

Integrate the Back-Office Legacy System using Salesforce Connect.

Integrate the pricing and quoting tool by configuring external users to make it available in the Community.

Integrate the pricing and quoting tool by creating custom code to make it available in the Community.

Q144. Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well.
How should the Salesforce Admin do this?

Select the Enable Customer Community user option in the Partner contact in Salesforce.

Add the Customer community to the Partner Community user profile.

Create Partner users as members in the Customer Community and send login details to the users.

Include the partner profile as a member of the Community for customers.

Q145. What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.

All users with Write access to Cases on their profile are able to see all Cases owned by Community Members

Community users in the same community can see each other, regardless of the organization-wide defaults.

Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.

Community Managers are able to view all Community Users regardless of the organization-wide defaults

Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

Q146. Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?

Access four template -based Communities via Salesforce1 ‘OS app and Visualforce/Tab Community via mobile browser

Access all Communities via Salesforce1 iOS app

Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

Access all Communities via mobile browser using the Community URL

Q147. A coffee company plans to build a Community for franchisees, growers, and consumers. Growers want to keep updated on research and development initiatives and recommendations. Franchisees need to see MDF (marketing development funds) statistics when they first log in. The marketing department wants to show the latest trends and corresponding products to consumers.
What should the Community Cloud consultant use to personalize content based on the Community member persona?
Select one or more of the following:

Visualforce Pages

Content Management

Custom Lightning Components

Audience Targeting

Q148. Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?

Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.

Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.

Enable Social Sign-on in the Community management preferences menu.

Create a custom login page with Social Sign-on capabilities, including authentication providers.

Q149. Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers

Add an HTML component with the the link to the Store Locations Community page

Define the Store Locations object in the Global Search Results component

Add the Store Locations object pages to the Community navigation

Associate a tab to the Store Locations object

Enable read access on the user profile to the Store Locations object

Q150. Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:

Update the setting to Public Visibility for all Community pages

Enable “Give access to public API requests on Chatter”

Update the setting to “Allow access without login”

Enable the “Public can access the community” checkbox

Q151. Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?

IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher

All users should access a Koa Community via a Desktop browser only

IOS usersshould download the OneCommunity app where they can use their regular community login credentials to access the Community

Navigate to the community URL in the browser and a mobile experience will be automatically rendered

Q152. What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.

Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site

Wendy should access Community Manager and Community Builder via a Desktop browser only.

Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.

Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.

Q153. What is the first step the Salesforce Admin must complete to set up the partner users?
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.

Create a partner profile for the company.

Add partner contacts to the Community as members.

Create the account and enable it as a partner account.

Allow partner users to self -register and gain access.

Q154. Northern Trail Outfitters launched a Lightning Community for its partners. Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?
Select one or more of the following:

Configure Opportunity as the default landing page in Community Settings

Enable the Opportunity page as the landing page in Community Builder

Set the Opportunity object page as the landing page in Community Builder

Add the List View Lightning Component to the Home Page

Q155. Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?

Add each US customer as a Community member from their contact record

Add only US customer profiles as Community members

Add US users to the Community sharing set

Add the US customer public group to the Community as members of the Community

Q156. Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers

Enable Live Agent in Community Settings

Add a custom Live Agent Lightning component

Set up Live Agent in Community Management

Configure Live Agent in the Salesforce org

Q157. Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.
Which approach should the Community Cloud consultant recommended to accomplish this?
Select one or more of the following:

Use a trigger to create Community users for all related contacts on the account

Use a workflow rule to create a task for the administrator with a list of contacts that should be users

Send an email to the administrator when the opportunity is marked closed won so they can create users

Use a schedule report that alerts the Salesforce administrator of the new contacts

Q158. Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

Make the article detail page available for unauthenticated access to help customers view articles without login.

Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

Q159. Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

Leverage manual shares.

Leverage Account Teams.

Leverage public groups.

Leverage sharing rules.

Q160. Universal Containers uses Community to grant customers secure access to their accounts, orders, and invoices.
All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements?

Leverage the Account team to grant affiliates access to the Account.

Use Apex without sharing to control affiliates’ access to the Account.

Create a public group for affiliates and grant Account access using sharing rules.

Add a Sharing Set on the Account associated to the Affiliate profile.

Q161. Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: – Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

Select the Run as logged in user option for the dashboards.

Select the Channel Manager as the running user for the dashboards.

Select the owner of the partner account as the running user for the dashboards.

Select the Sales Executive as the running user for the dashboards.