[Jun 22, 2022] Free CX Service 1Z0-1034-21 Official Cert Guide PDF Download [Q11-Q33]

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[Jun 22, 2022] Free CX Service 1Z0-1034-21 Official Cert Guide PDF Download

Oracle 1Z0-1034-21 Official Cert Guide PDF

NO.11 Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?

<rn:widget path=”input/PormInput” label_input=”%rnimag: OT3TOM_M3G_rNPTJT_LABEL%” />

<rn:widget pafch=”input/FormInpuf input_label=”|rn:mag: CD3TOM_MSG__INPOT_IiABEL#” />

<ra:wiciget path=”input/TextInput” label_input=”#rn:mag: CU3TOM_M3G_INPDT_LABEL#” />

<m:widget path=”input/TextXnput [VD1] ” input_label=”%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%” />

NO.12 You want to filter the answers list page default answer report based on a value from the contact’s session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.

Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.

Create a custom widget that removes undesired entries from the page by examiningthe output HTML.

Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.

NO.13 In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function “fetchData” of custom controller “cuatcontroi” and fetch data in JSON format. The developer has to pass value “25” as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)

B)

C)

D)

Option A

Option B

Option C

Option D

NO.14 Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.

It disables all customizations on the site and redirects end users to Reference Implementation.

It disables access to Customer Portal files via WebDAV.

It disables access to Customer Portal files via WebDAV except for access to the assets folder.

It disables access to the Customer Portal Administration area.

NO.15 A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)

B)

C)

D)

E)

Option A

Option B

Option C

Option D

Option E

NO.16 After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?

The post_report_get_data hook is missing or incorrect.

The default mapping is missing or incorrect.

The click_stream attribute is missing or incorrect.

The pre_paga_render hook is missing or incorrect.

The pre_report_get_data hook is missing or incorrect.

NO.17 Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?

Add a Custom Field to the standard Contact object of decimal type

Add a custom object and a custom field for this object of a decimal type

Create a custom report to total the custom field for the Contact object and its related objects

Add a custom object and a custom field for this object of text type

Relate a custom object containing a custom field to the Contact object

Add a custom object and a custom field for this object of the integer type

NO.18 You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

custom-fields: “{“54″:”8″}”

custom_fields: “{“8″:”54”>

custom_fields: “{“S4″:”8”}

custom-fields: “54:8”

NO.19 Which statement is true about the JavaScript API?

It is available as JavaScript objects and can be exposed through browser controls in a workspace.

It comes with in-built exception handling.

It Is available when you use the Connect Common Object Model CCOM for API operations.

It cannot be used in Custom Object workspaces.

NO.20 You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

A mobile page set mapping has not been enabled.

The pre_age_render hook Should Set the USER_AGENT cookie.

Cookies are required for Custom Portal.

The login_required attribute of the Page metatagshould be set to false.

The post_page_render hook should set the user agent cookie.

NO.21 Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?

GatValuesForNamedID

GetMetaData

QueryObjects

GatValuesForNamedlDHierarchy

NO.22 In which three ways can a user session end in the Oracle B2CService customer portal?

The user opens another interface’s customer portal on the same site.

The user logs out of the customer portal.

By default, the session expires in 15 minutes.

The user logs out of the customer portal admin panel.

Theuser closes all browser Instances associated with the session.

NO.23 Youhave written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?

http://site.custhelp.com/app/custom/updatecontact

http://site.custhelp.com/cc/updatecontact.php

http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php

http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php

NO.24 A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.

On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
“Alt + I.”

On the home page of the customer portal, press “Alt + I” to initiate Widget Inspector.

On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.

NO.25 You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

Option A

Option B

Option C

Option D

Option E

NO.26 Your client is launching Customer Portal as an internal knowledge base, which is available to the client’s staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?

SEC_VALID_USER__AGENT

SEC_VALID_ADMIN_HOSTS

SEC_VALID__ENDDSER_HOSTS

SEC_INVALID_USER_AGENT

SEC_V2LLID_jrNTEG_HOSTS

NO.27 Identify three options that describe functionality that is available in the deployment process for Customer Portal.

ability to select individual files to promote to production

ability to deploy pages directly from developmentto production

ability to roll back individual files from production

ability to deploy page sets

ability to view changes in the staging area

ability to roll back to any of the last five versions of production

NO.28 Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)

B)

C)

D)

E)

Option A

Option B

Option C

Option D

Option E

NO.29 A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

<rn: widget path= :”knowledgebase/SearchSuggeationfl” />

<rn: ! widgt path= :”3earch/ProductGatogorySearchFilter” />

<rn: ;widget path- ^’diacuasian/HolatedKnowledgobaaoAnawera” />

<rn: ! widget path= =”search/BasicKoywordSearch” />

<rn: :widget path= :”Seacch/ProductCatalog3BarchFilter” />

<rn: widget path=”input/BasicSmartAssistant” />

NO.30 In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)

B)

C)

D)

E)

Option A

Option B

Option C

Option D

Option E

NO.31 What are the two limitations of a Connect Web Service for SOAP (CWSS) request?

1000 objects returned via aQueryObjects request

1000 BATCH items per CRUD request

100 ROQL statements per CRUD request

100 objects per CRUD request

20000 ROQL output rows per QueryCSV SOAP request

NO.32 There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?

Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.

Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.

For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.

You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.

You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.

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