[Nov 01, 2024] CRT-211 Dumps Full Questions – Exam Study Guide [Q44-Q63]

QUESTION 44
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?

A primary Account relationship Is required on a Contact regardless of the page layout settings.

The Contact has Indirect relationships to other Accounts.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

Private Contacts need to be enabled in Setup.

QUESTION 45
Universal Containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions, and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all association between applicant and the position (s) that he or she has applied for are removed. How can this be accomplished?

Create a custom object between Applicants and Positions with lookup fields on the junction to both objects

Create a many-to-many relationship using a junction object with both Positions and Applicants as masters

Create a lookup relationship between Applicants and Positions with Applicants as the parent

Create a master-detail relationship between Applicants and Positions with Applicants as the master

QUESTION 46
Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers

Data Loader

Lookup Field

Lightning Object Creator

Schema Builder

QUESTION 47
The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).
Which feature should an administrator recommend to help limit what data is exported?

Salesforce Platform Encryption

Export Data Settings

Salesforce Shield

Muted Permission Sets

QUESTION 48
Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan’s manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?

Email log

Setup audit trail

Debug Log

Time-Based Workflow

QUESTION 49
An administrator is receiving cases that users are getting logged out of Salesforce without notice.
What should the administrator do to address this issue?

Deselect disable session timeout warning popup.

Select force logout on session timeout.

Remove the session timeout settings.

Enable Remember me until logout.

QUESTION 50
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?

Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.

Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.

Create a custom formula field on the account using the count() function to count the number of related contacts.

Create a roll-up summary field that counts the number of contacts and displays that count on the account.

QUESTION 51
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?

Hide the Record Type field on the Account section of the Conversion Layout.

Build a process that updates the record type field to B2C Customer after conversion.

Use a validation rule to ensure the company name on B2C Leads is blank.

Change organization-wide default settings for contacts to Controlled by Parent.

QUESTION 52
Customer wants to make sure that he is given a summary report on 4 regions weekly. How to achieve this ?

Analytical snapshot

Created dashbaord with filters given to them weekly

Dynamic dashboard with filters given to them weekly

Create individual dashboards for each then sched them weekly

QUESTION 53
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers

Transferred ownership of the Opportunity to the sales rep

A permission with Edit access on the Account object

A role above the Opportunity owner in the role hierarchy

Transferred ownership of the Account to the sales rep

QUESTION 54
Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users.
How should this access be granted?

Delegated administration access to the three profiles.

The manage users permission to the profile.

The administrator profile.

A permission set with the manage users permission.

QUESTION 55
Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.
What are two considerations the administrator should understand before adding Chat to the Service Console?
Choose 2 answers

Chat is unavailable in Lightning Experience if also using Omni-Channel.

Chat can only be added to Standard navigation Lightning apps.

Chat must be routed with Omni-Channel in Lightning Experience.

Chat can only be added to Console navigation Lightning apps.

QUESTION 56
what type of data can be migrated between environments using change sets? choose 2

Custom fields(100%)

Email templates.(100%)

standard field picklist values.

Account team roles.

QUESTION 57
At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard.
What should the administrator recommend?

Add the dashboard to the Sales team’s home page.

Create a custom app with a dashboard.

Email the dashboard to the Sales Team every morning.

Update the Sales team’s app with a new dashboard.

QUESTION 58
AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile. How can the administrator meet this requirement?

Create a public group for the users and a custom parent case record with the record type; share this case by record owner.

Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.

Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.

Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.

QUESTION 59
How can Accounts be added to Territories?

Account Assignment Rules

Role Hierarchy Assignment

Manual Assignment

Territory Assignment Queue

QUESTION 60
The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS’s CEO would like to utilize Salesforce to track this information instead.
Which action should the administrator take to meet this requirement?

Use Salesforce REST API to create the object and also import the data.

Use Lightning Object Creator to create the object and also import the data.

Use Schema Builder to create the object and also import the data.

Use Object Manager to create the object and also import the data.

QUESTION 61
Cloud Kicks has created a new flow that deletes records.
What should the administrator consider when testing the flow?

Flows with delete elements cannot be debugged by the Flow debugged tool.

Even if the flow is inactive, debugging the flow will delete the test record.

Record deleted by Flow when debugging are hard deleted.

Flow with delete elements need to ne inactivate to ensure that the test record is not actually deleted.

QUESTION 62
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.
What tool should the administrator use?

Data Import Wizard

Quick Create